skip navigation

SportsEngine MMS

Club Administrator Videos


This short video series covers an overview of the new system and highlights the largest changes club directors and club administrators should be prepared for. All videos can be watched in order by hitting the play button or you can hit the “playlist” button on the left to select a specific topic.


These videos are specific to tasks and functions club admins will complete in the USAV MMS. Videos on this page can be viewed in order by hitting the “start watching” button or you can look for a video on a specific topic. These videos are also available from your Club HQ with its correlating help article.

Help for Parents & Families

These one page PDF’s are simplified instructions for parents/guardians on the most common functions they will complete within the USAV MMS




Club Administrator Docs & Manuals



There are two versions of these documents - one for clubs using free SportsEngine HQ and the other for those that purchased the Premium SportsEngine HQ package. This is available within a club’s HQ.  Note, there is a “last updated” date in the top right hand corner of this manual.


Help articles provide step by step written instructions alongside screenshots or videos of certain tasks.

Joining the Arizona Region of USA Volleyball

The process of purchasing memberships will look a little different.  To start, go to the AZ Region website's Join the Region page.

Membership Quizzard is the best way to walk you through the membership purchase process.  You will be asked a series of questions to determine what type of membership is right for you.  

When you get to the checkout page, you will see two “transactions” that equal the total membership price.  One transaction represents the fees going to the AZ Region, and the other represents the fees going to USAV.  Don't be confused.  You will still be charged the same total amount for the membership type - you're just going to see an itemized breakdown.  You may also see two separate charges (totaling the amount of your membership) on a credit card statement.  The AZ Region portion and the USAV portion makes up the one membership type.  One portion cannot be purchased without the other.

Credit card fees are absorbed by the AZ Region and USA Volleyball.  The fee is approximately 2.95% of the purchase cost.  Credit card fees will be non-refundable.

After a membership is purchased, you will receive an e-mail outlining the additional steps necessary to become eligible to participate.  This can include a background screening, SafeSport certification, IMPACT certification, etc.  Your account will also show these steps.

If a family has multiple players, they can all have their membership information in the same master account, using one set of login credentials (called a "family account").  In the SE MMS, the primary account holder would be a parent, and each child would have their own profile within that account.  If two adults from the same family need a membership, each adult must have their own SportsEngine profile.  An adult member cannot complete all the requirements of their membership when under the household of another adult.


All individuals will have an eligibility status. An individual who has met all requirements will appear as eligible. Once a membership is purchased, that individual will receive an eligibility email outlining all requirements they still need to meet and will clearly see in their account that there are remaining requirements to be met.

Eligibility requirements 

All adults associated with a junior club must be current in their membership, background screen and SafeSport Training.  If the adult is a coach, they must also have an IMPACT certification.

Junior Players

All juniors participating in the AZ Region must submit the following documents TO THEIR CLUB before they can participate:

Medical Release and Liability Form
Concussion Acknowledgement Form
SafeSport Form
A copy of their Birth Certificate or other government issued id to verify date of birth must be submitted or on file from previous season.

Membership Cards

Membership cards in the new system will be digital.  You will have the ability to pull up a QR code on your phone, and that code can be scanned to show all of the relevant information about a member. 

Club Selection

When a membership is purchased, you will not have the option of associating yourself with a club.  The club must send you an invitation, and you must accept it, before you will be associated with a club in the system.  This process must happen before a player or coach can be placed on a roster.  

An individual must have a membership before accepting this invitation. If the clubs send an invitation to someone without a current membership, the individual will be directed to purchase a membership before the association will be completed.

Background Screens

Background screenings will be a separate purchase, done after your membership purchase is complete.  This is different than past seasons.  You will automatically receive a link via e-mail to purchase a BGS if you need it.  USAV has changed their background screening policy and has increased the cost to members - $30 for two years, which includes a supplemental screening prior to the second season (this fee is not paid to the AZ Region, and the AZ Region does not collect any money from background screen charges).

Refund Policy

The new MMS will also come with an updated refund policy from both the AZ Region and USA Volleyball.  This policy will be posted on our website under the About Us tab - click on "Payments/Refunds".

Because the USAV part of the membership fee now goes directly to USAV at the time of membership purchase that portion of the fee may only be refunded if NO participation occurred under the membership.  The request for a refund must begin with the AZ Region.  The Region initiates the refund from USAV for the member.  If the request is made directly to USAV, it will be forwarded to the Region for processing.

No refunds will be issued for a membership purchased in a prior season.  Partial refunds may be issued for a current season membership purchased once any participation has taken place.  Full refunds may be issued if there was no participation by the member under the membership purchased.  Background screen fees are non-refundable.

SafeSport Training

If your membership type requires SafeSport training, the system will send you a link via e-mail to complete the training.  USAV is working on technology that allows the system to know which training is appropriate for you (Core vs. Refresher) and that will automatically load it for you.

A major benefit of this new system will be a greater ability for both clubs and region staff to ensure everybody meets eligibility requirements prior to being put on a roster.  This process will be smoother for all involved.

Juniors who are 18, or who will turn 18 during the season, will be required to complete the SafeSport Core course in order to be placed on a roster.

USAV Academy (LMS)

For those membership types that require IMPACT or officials online training, the USAV Academy is the place to take the coursework.  

There is a USAV Academy button in your membership box under your profile.  Click there to access the Course Catalog to take the courses required.